CST 300 Sixth Week Journal OLI Module 8 and 9 Module 8 In module 8 of OLI, we learned about active listening. In order to solve conflict both sides must be understood. To understand someone that you may disagree with it is important to intentionally employ aspects of active listening. This means that you are listening and able to summarize the other person's perspective. It is important to do this not only so the other person feels heard but also so that you can fully understand their position in order to find a solution. Here are the things you should and shouldn't do when active listening. Module 9 In module 9, we learned about assertion messages. Assertion messages are messages that are delivered during conflict in order to clear define the problem in an effective way. Assertive messages contain three features: 1) Objective description 2) Emotional response 3) Explanation of the situation's impact An example of this would be "I feel...
CST 300 Fourth Week Journal Lecture: Week 4 Part 1: Educational Goals I plan to obtain my bachelor's degree in computer science from California State University of Monterey Bay (CSUMB). I plan to pass my classes with high grades (A's and B's). I will do this not only because it will make me look better as a candidate for employment, but because I want to gain as much knowledge as possible from these classes. I hope to gain extensive knowledge and experience in software engineering. I plan to successfully complete an internship as a software engineer during my time at CSUMB. I plan to complete a capstone project during my time at CSUMB in order to gain experience and knowledge in software engineering. I also plan to show this project to prospective employers in order to show them my competency. Part 2: Career Goals I plan to obtain a job in the software engineering industry making at least 40k per year by the start of 2026 . Around this time, or may...
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